Add a New Terminal

Follow these steps to add a new iPad terminal to your Union POS network.

  1. Collect the following information for your new terminal.
    > Note: If requesting more than one terminal, collect this information for each terminal to be added. 
    1. Terminal size
      • 12"
      • 10"
      • 7.9" (handheld)
    2. Terminal configuration
      • Counter stand
      • Wall-mounted
      • Handheld with strap
    3. Terminal's expected name
      > Note: The terminal's name should align with the naming scheme of your other terminals (e.g., Reg 5, Term 6, Bar). Take care to avoid special characters such as #!-.
    4. Terminal's delivery address: 
      > NoteUnion may ship directly to the venue or to an alternate location.
  2. Contact Support at support@getunion.com or via phone.
  3. Provide Support with the terminal information (above) as well as the following additional information.
    1. Your contact information and preference (phone, email, SMS)
    2. Your venue information
    3. Any additional hardware you wish to add to the order, such as cash drawers or printers.