Bring Online an Offline POS System

Follow these steps to ensure your POS system is ready for business after being offline.

1. Run a connectivity check from each individual terminal.
   1. Run a print test to ensure network connectivity.
   2. Go to the web browser (Safari) and search a random site to ensure ISP connectivity.
      > Note: For offline or non-printing terminals, refer to Troubleshoot Network Connection Issues.
2. Verify that all tasks from the previous business day have been completed and run the End of Day task. 
   1. Sign in to the Union POS app using a PIN with manager permissions.
   2. Ensure all tabs are closed.
      1. On the All Checks screen, select "All" from the Employee dropdown menu.
      2. Verify that no tabs appear on the screen.
   3. Ensure all closed tabs are checked out.
      
      1. On the All Checks screen, select "All" from the Status dropdown menu.
      2. Verify that no closed tabs are colored, indicating they have not been checked out.
      3. Check out any tabs, as necessary.
   4. Ensure all staff tips have been entered. 
   5. Verify that all employees are clocked out.
      1. Select the hamburger menu (three lines) on the upper-left.
      2. Select "Manage Employees".
      3. Clock out any active employees.
   6. Close Walked Checks.
      > Note: Remember that tabs with declined cards will automatically go into Recovery Mode by the system.
      1. Select the hamburger menu (three lines) on the upper-left.
      2. Select "Close Walked Checks".
      3. Select all, then Close Selected Checks.
   7. Run the End of Day process from the hamburger menu (three lines). 
      ⇒ Result: The previous day's data has been sent to the Manager Portal for reporting and your system is now clear for a new service.
   8. If desired, view reporting in the Manager Portal for reconciliation.
      

      > Note: Refer to Review and Reconcile the Transaction Report for further information.